How to survive Going to Immigration Department at Pusat Bandar Damansara.

Firstly, Dont.

Just don't. If you absolutely must, go to other branches. There is one in Subang Jaya and Putrajaya. There are also others in Kluang, Seremban etc (except if you go there you have to be prepared to return there to collect the docslah).

Secondly, get the docs ready. Study the website. And go "recci" the place. If you are a first timer, it can get very daunting to see the number of ppl there, crowding around photocopy machines, the guy taking phototstat pics etc.

Don't forget to take pictures before you come-that will save you time when you get there. Otherwise you'd have to take digital photos for about RM12 - one man came along with his own camera and was told that only the shop's camera can be used.- yalah how else to make money?

If you are over 18 and have the new chip passport , go straight to the room where things are to be done "automatically" - ie KIPPAS : once there, you have to line up , get an envelope from a surly looking (not really lah Im just not happy unless I can complain about something) woman, and join the queue. Just join the damn queue. Do not look around and ask ppl around you what the queue means and what the heck you are supposed to do with the envelope. You are supposed to write your details on the envelope, and put in one of your 4 new photographs (who cares that I look like a train wreck , time is of the essence here) and yes, you are supposed to lick the envelope. (Duh!!) And don't worry, once you get to the machines you will get step by step instructions on what to do, including how to part with your money (and the envelope)

If you are under 18, go up to the Immigration Department proper, on the first floor. After the escalator , turn right and head towards counter 1, where a nice man will give you a number. Don't panic if your number is in the high hundreds or even thousands. Even if you wait at 7 in the morning, I was told that you would still get a high number. And never you mind about the fact that there are supposed to be 20 plus counters dealing with passports and only 10 are open. That is normal.

Sigh..all in all, it took us 2 days to get mine and daughter's passports ready. Mine was done in day 1, Nadine was done in day 2. And I am supposed to get her passport tomorrow. Hubby kindly waited (out of love, he said) for Nadine to get hers sorted, from half eight in the morning to 12.45 p.m. He went shopping around the area and I kept calling him checking in and reminding him that if he missses the numbers he'd have to get a new number. So nice to be laid back instead of anxious about time.

Panicking as no time to sort out the visa...hope they can do it in several days...only have 20 days to date of travel.

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